Privacy Policy

1. Overview & Data Controller Specification

At DAB Motors (DBMC SAS), headquartered in France, maintaining the highest standards of data security, confidentiality, and commercial transparency is fundamental to our global operations. This Privacy Policy governs all personal and transactional data processed through our website, digital configurator, global B2B procurement portals, and customer care channels (collectively referred to as our "Platform").

As a French manufacturer of high-performance electric motorcycles, DBMC SAS operates as the primary Data Controller in strict accordance with the European Union General Data Protection Regulation (EU GDPR 2016/679) and applicable French data protection statutes. Whether you are an individual rider purchasing a customized DAB 1, an international distributor seeking commercial distribution terms, or a fleet buyer evaluating electric mobility assets, your personal information is protected under industry-standard cryptographic protocols and legal safeguards.

2. Categories of Information Collected

In order to provide engineering support, process motorcycle orders, configure bespoke electric two-wheelers, and facilitate international dealer operations, DBMC SAS collects and processes both Personal Data and Technical Information.

2.1 Individual & B2B Partner Identity Information

When requesting corporate documentation, configuring custom models, or executing purchase agreements, we collect:

• Full Identity Details: Full name, official corporate entity title, registration number, and verified identification for vehicle titling.
• Contact Coordinates: Business or residential delivery address, direct telephone number, email communication preferences, and designated country location.
• Financial & Commercial Transaction Logs: Invoicing history, verified payment gateway processing identifiers, order status records, and localized tax registration numbers.
• Vehicle Technical Identifiers: Assigned Vehicle Identification Numbers (VIN), battery serial records, software configuration parameters, and scheduled warranty maintenance logs.

2.2 Technical & Diagnostic Telemetry Data

To optimize online platform performance and monitor connected motorcycle functionality, non-identifiable system telemetry may automatically be generated:

• Network IP addresses, browser specifications, and platform navigation paths.
• Encrypted diagnostic telematics from connected test vehicles for software quality control.

3. Legal Bases for Data Processing

DBMC SAS processes data under fully documented legal grounds recognized under Article 6 of the EU GDPR:

• Contractual Performance: Necessary processing required to execute sales contracts, handle global freight logistics, deliver pre-ordered custom motorcycles, and fulfill warranty servicing.
• Legitimate Commercial Interest: Enhancing our custom motorcycle configurations, managing global B2B dealer communications, maintaining platform cyber-security, and evaluating global market trends.
• Legal & Regulatory Compliance: Fulfilling international automotive safety regulations, homologation record-keeping, anti-money laundering (AML) protocols, and statutory tax auditing.
• Explicit Consent: Direct opt-in authorization for operational updates, investor documentation distributions, and direct marketing communications. Consent can be revoked at any time.

4. Data Storage Duration & Protection Standards

We implement multi-layered physical, technical, and organizational security measures to prevent unauthorized data access, leakage, or alteration. All electronic records are stored on secure cloud platforms located within the European Economic Area (EEA), featuring end-to-end encryption at rest and in transit.

Data retention timelines are strictly governed by statutory automotive legal requirements and transactional necessity:

• Purchasing & VIN Records: Retained for the statutory lifetime of the vehicle to support warranty obligations and safety recalls.
• Commercial Invoices & Tax Documents: Stored for 10 fiscal years in alignment with French commercial accounting regulations.
• B2B Inquiry Data & General Prospects: Kept up to 36 months following the final recorded communication or operational inquiry.

5. Third-Party Data Sharing & International Operations

To guarantee seamless global logistics, homologation compliance, and customer service delivery, DBMC SAS may share data with vetted third-party enterprise partners under strict Data Processing Agreements (DPAs):

• Authorized logistics providers and international ocean/air freight carriers.
• Certified payment service providers and compliance auditing partners.
• Technical cloud infrastructure providers situated within GDPR-approved jurisdictions.

We strictly prohibit the sale, rental, or unauthorized commercial distribution of your personal identity information to third-party data brokers or external advertisers.

6. Your Statutory GDPR Rights

Under European data protection laws, all global users and commercial partners hold enforceable rights regarding their personal data:

• Right of Access: Obtain verified confirmation of all personal data held by DBMC SAS alongside full processing details.
• Right to Rectification: Request immediate updating of inaccurate, outdated, or incomplete personal details.
• Right to Erasure ("Right to be Forgotten"): Request complete deletion of personal records where storage is no longer legally mandated.
• Right to Data Portability: Receive machine-readable copies of your structural personal records for transmission to another entity.
• Right to Object: Oppose direct processing based on legitimate interest or opt-out instantly from subscription channels.

7. Cookie Policy & Browser Analytics

Our digital platforms utilize functional cookies and server-side tracking technology to maintain user authorization states, preserve custom motorcycle build specs in the online configurator, and review anonymous site usability metrics. Users can manage or completely disable cookies through their browser preference settings without losing access to basic core content.

8. Policy Revisions & Regulatory Contact

DBMC SAS reserves the right to revise this Privacy Policy to reflect changing international automotive regulations, cybersecurity practices, or legal frameworks. Material updates will be published with updated revision timestamps.

For data privacy inquiries, formal GDPR rights enforcement, or enterprise partner security audits, please contact our legal compliance department:

DBMC SAS (DAB Motors)
Attn: Data Protection Officer
103 Rue du 17 Novembre
25350 Mandeure, France